Job Description:

•Achieve collections target by visiting customers/agency. • Monitor performance against set parameters and provide regular updates. • Ensure legal guidelines are complied with while repossessing products. • Maintain accurate records of customer interactions and transactions. • Provide regular reports on collection activities and performance. • Handle escalations promptly and effectively to resolve issues. • Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates. • Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients