Job Description:

Active listening, strong verbal and written communication skills, ability to work independently, customer-oriented Conduct client meetings, maximize revenue through upselling and cross-selling, ensure follow-up and resolution of complaints Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization. Maximize revenue through upselling and cross selling. Ensure systematic follow-up, time-bound closures and prompt resolution of complaints. The essential skills required for the role are active listening, good verbal and written communication, ability to work independently and customer orientation.