Job Description:

Making outgoing call to the healthcare client to provide them information and also get information from them. Verify documents and create reports and submit the same for a review and claim. A Customer Support Executive is responsible for assisting customers by addressing inquiries, resolving complaints, and providing product or service information. They communicate via phone, email, or chat to ensure customer satisfaction, maintain records of interactions, and escalate complex issues to relevant departments. Strong communication skills, patience, and a customer-focused approach are essential.