Alstom

Customer Service Leader

Sales & Marketing

No. of Vacancy : 3

Job Opening Date : 02 Dec, 2025

Job Closing Date : 31 Jan, 2026

Salary : 25000-35000

Location : Kolkata

Job Description:

Your future role Take on a new challenge and apply your customer service and supply chain expertise in a cutting-edge field. Youll work alongside proactive and collaborative teammates. You'll play a key role in improving the customer experience for Parts, Repairs, and Overhaul. Day-to-day, youll work closely with teams across the business (Business Development, Sales, Operations, Engineering, Procurement, Supply Chain, Quality, and Finance), manage end-to-end relationships with customers, and ensure smooth delivery of parts and repairs from quotation to payment clearance. Youll specifically take care of managing inquiries and sales orders, but also oversee delivery performance and customer satisfaction. Managing customer relationships for Parts & Repairs sales Handling requests for quotations and ensuring timely responses Coordinating with internal teams to ensure on-time deliveries Overseeing payment clearance processes Monitoring customer delivery performance Supporting demand management and materials planning.