Job Description:

Lead and manage a high-performing operations team with clear goals and defined success metrics. Assign tasks effectively to ensure optimal team performance, productivity, and accountability. Provide regular feedback, coaching, and mentoring to support team growth and skill enhancement. Act as the key liaison between the team and senior management to ensure smooth communication and quick conflict resolution. Identify gaps and opportunities for process improvement, implementing solutions to boost operational efficiency. Coordinate multiple projects, ensuring timely delivery of milestones and seamless execution. Collaborate with internal and external stakeholders to align on objectives, priorities, and deliverables. Maintain high-quality standards and ensure full compliance with company policies and operational procedures. Monitor, track, and evaluate team performance to drive continuous improvement and operational excellence.