Job Description:

Lead a team of NFTEs on PSA payroll compromising of RMs, TL, RE & operations resources Effective coordination with WE function for right quality hiring, training of NFTE as per requirement, Placement of people as per skill sets/requirement of the distribution point Compliant management of PSA sites as per the Internal Audit guidelines of the organization Manage open market distribution points along with cobrand tie-ups and ensure cost viable delivery Stay abreast with competition moves and align sourcing strategies, opening of new distribution points in accordance Ensure spread of field staff across the geography being managed in line with expansion of retail footprint and new customer acquisition Manage DSA/LG channel partners and scale them for a cost viable, profitable journey of both organization & the vendor Drive right sourcing mix in both field and tele setups focusing on new to business customer acquisition for maximized spends, growth Encourage increase of digital enablers example EKYC, VKYC, Perfois platforms for a better customer experience and smooth processing of the application