Job Description:

Experience in store management with strong leadership and customer service skills Oversee daily operations, manage inventory, lead team members, and ensure compliance with safety standards. Oversee daily store operations ensuring smooth functioning during assigned shifts. Maintain store hygiene, food safety, and quality standards as per company guidelines. Monitor inventory levels, manage stock ordering, and minimize wastage. Ensure adherence to standard operating procedures (SOPs) and timely shift handovers. Lead, motivate, and train team members to deliver exceptional customer service. Prepare shift rosters and manage manpower allocation effectively. Resolve employee issues and promote a positive team environment. Conduct performance evaluations and assist in new staff onboarding. Ensure every customer receives quick, courteous, and accurate service. Handle customer feedback and complaints with professionalism and empathy. Drive initiatives to improve customer satisfaction and retention.