Job Description:

To achieve collection targets of the region assigned, ensuring meeting PL ROLL BACK Targets/PSBL collection target, meeting the Target on Cost of Collections. Control delinquency and focus on WRITE - OFF. Ensuring documented feedback. Ensuring legal tools of 138 /arbitration summons, warrants are executed along with legal team. Ensuring audit queries are complied with. Ensuring adequate £Feet on Street availability region-wise / bucket-wise / segment-wise. Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives. Ensuring background and reference check of agencies / DMAs being appointed. Constant evaluation of DMAs and agencies. Identify and manage training needs for the CEs. Support collection officers in legal / police issues. Ensuring CHAMPION CHAMPION collection is driven successfully in the field. Visit Random customers.