Job Description:

Sales Order Management: Validate Pricing in PO and all other T&C, Provide order acceptance, share delivery timeline to customer. Ensure all the prices entered in Fishbowl are as per policy and if not, SPA document is provided. Sales Order Management: Prepare/Approve Sales Orders (SO) in Fishbow based on customer POs and specifications and ensure timely execution. Coordination with Production planning and QC: Follow up with Production and Quality Control (QC) teams for updates on manufacturing status, Provide regular updates to logistics on production timelines and container planning as per the JCD Dispatch & Logistics Coordination: Prepare dispatch instructions for logistics, including timelines, packaging details, and necessary documentation, provide required shipment details to agent, Update dispatch instructions in SAP and ensure timely execution. Shipping Documentation & Communication: Prepare and share commercial documents with agents/customers (Commercial Bill, Certificate of Origin, Packing List, Bill of Lading), Provide customers with weekly shipment status reports and ensure prompt delivery tracking. Payment & Invoice Management: Verify payment terms and ensure proper action is taken for customer payments, Share billing invoices with customers' payment teams and follow up on payments as required, Follow up with the customer when the invoice is due and ensure timely collections.