Job Description:

Manage and resolve customer complaints professionally. Provide exceptional customer service and ensure satisfaction. Collaborate with the sales team to achieve business objectives. Maintain accurate records of customer interactions and transactions. Develop and implement process improvements to enhance efficiency. Work effectively in a fast-paced environment and meet deadlines. Strong knowledge of banking products and services. Excellent communication and interpersonal skills. Ability to work well under pressure and manage multiple tasks. Strong problem-solving and analytical skills. Proficient in using technology and software applications. Ability to adapt to changing situations and priorities.