Job Description:

Experience in customer relationship management with ERP knowledge (Farvision recommended) Handle high-end customer interactions, manage payment collections, and resolve queries within TAT To handle high end customers. Single point of contact (RM). ERP knowledge (Farvision recommended) Doing welcome calls, payment collection calls & other work related outbound calls Attending customer walk ins Attending to customer emails Attending customers inbound calls Ensure releasing timely demands To achieve collection targets and to deal with defaulters To resolve the customer’s query within TAT Sale Agreement execution & registration To attend registrar’s office for sale agreement registrations To process all sort documentation work since booking till handover of flat (ERP & manual both) Tracking of payment, creation of MR, reconciliation with accounts Doing all sort of amendment, cancellation, revival and nomination Releasing broker bills To issue builder NOC & TPA / Loan documents Coordination with Banks for timely disbursements To visit project sites